At NSF we believe that our long-term future is best served by respecting the interests of all our stakeholders: employees, clients, suppliers and the wider community.
Our CSR policy embraces the following key principles:
To offer fair and equal treatment to all employees, clients and contractors regardless of race, colour, age, nationality, ethnic or national origin, disability, sex or marital status, sexual orientation, religion or belief.
To provide an environment and resources that will enable all employees to advance on merit with due regard to their talents and skills.
To encourage continuous self-development in addition to formal training and challenging work assignments whenever possible.
To offer pay and benefits that are fair and competitive and reward individual performance and contribution. Excellence, innovation and quality will be recognised.
To ensure that ideas, concerns and problems are identified and that two-way communication is effectively maintained. This includes involvement in decision-making whenever appropriate, as well as feedback on individual performance.
To ensure the working environment is both physically comfortable and safe.
To provide an ‘open door’ policy for managers/directors to facilitate effective communication for all employees and a continual flow of ideas throughout the company.
To enhance consumer confidence, legal compliance, brand protection and business performance for our clients through the provision of our services.
To deliver compliance – whether to customer, company or regulator requirements - in a way that enhances, not merely protects, business in a commercial context.
To deliver our services efficiently and with quality and integrity in an ethical and environmentally responsible way.
To ensure that our relationships with suppliers are based on honesty, fairness, courtesy and promptness. We strive to maintain long-term, mutually beneficial relationships with our suppliers, conducting our business relationships with integrity and courtesy and honouring scrupulously every business agreement.
To minimise our impact on the environment, taking all reasonable steps to prevent or minimise any detrimental effect our operations may have on the environment and the people who live and work in that environment, and to promote good environmental practice.
We aim to contribute to the wellbeing of the communities where we operate, supporting where appropriate local initiatives that help to build and maintain healthier communities.